Privacy Policy – Tate & Co Estate Agents
Last Updated: February 2026
Introduction
This Privacy Policy explains how Benjamin Tate Homes trading as Tate & Co Estate Agents ("Tate & Co", "we", "us", or "our") collects and uses personal information when you use our services or visit our website www.tateandco.uk.
This policy describes:
What information we collect
How we use your information
How we store your information
Your rights under data protection law
By using our website or services, you agree to the terms of this Privacy Policy.
Our website may contain links to third-party websites. We are not responsible for the privacy policies of those websites and recommend that you read their policies separately.
You have the right to complain at any time to the Information Commissioner's Office (ICO) (www.ico.org.uk). However, we would appreciate the opportunity to address your concerns first.
Who We Are
For the purposes of data protection law, the data controller is:
Benjamin Tate Homes trading as Tate & Co Estate Agents
Registered Address:
Prior House
129 High Street
Prestatyn
LL19 9AS
Trading Address:
9 Glynne Way
Hawarden
CH5 3NS
Telephone: 01244 747929
Email: Info@tateandco.uk
Website: www.tateandco.uk
We process personal data in accordance with:
UK GDPR
Data Protection Act 2018
Privacy and Electronic Communications Regulations (PECR)
Information We Collect
We may collect and process the following personal data:
Identity Information
Name
Contact Information
Address
Email address
Telephone number
Property Information
Property address
Property details
Valuation information
Buying or selling preferences
Financial Information
Where required, we may collect:
Proof of funds
Financial information required for property transactions
Identification Information
Where required for legal compliance, we may collect:
Photographic identification
Proof of address
This is typically required to comply with Anti-Money Laundering Regulations.
How We Collect Your Information Directly From You
We collect information when you:
Submit a valuation request
Complete a contact form
Register for property alerts
Enquire about a property
Instruct us to sell your property
Subscribe to marketing communications
How We Use Your Information
We use your information to:
Respond to enquiries
Arrange valuations
Market your property
Match you with suitable properties
Provide estate agency services
Verify your identity
Comply with legal obligations
Send property alerts
Send marketing communications where permitted
Legal Basis for Processing
We process your personal data under the following lawful bases:
Contractual Necessity
Where processing is necessary to provide estate agency services.
Legal Obligation
Where we must comply with legal requirements including:
Anti-Money Laundering Regulations
Property transaction regulations
Legitimate Interests
Where processing is necessary for operating our business and improving our services.
Consent
Where you have agreed to receive marketing communications.
You may withdraw consent at any time.
Marketing Communications
We may send:
Property alerts
Email newsletters
Property updates
Service information
SMS updates
You can opt out at any time by:
Clicking unsubscribe in emails
Replying STOP to SMS
Contacting us at Info@tateandco.uk
We will never sell your personal information for marketing purposes.
Third Party Services
We may share information with trusted third parties where necessary to provide our services.
These include:
Property portals including Rightmove
Estate agency software providers including Street.co.uk
Solicitors and conveyancers
Mortgage advisors
Anti-money laundering providers
All third parties are required to handle your information securely and in accordance with data protection law.
Data Storage and Security
We take appropriate technical and organisational measures to protect personal data.
These include:
Secure systems
Restricted access to data
Staff confidentiality obligations
Although we take reasonable steps to protect your data, transmission over the internet cannot be guaranteed to be completely secure.
Data Retention
We only keep personal data as long as necessary.
Typical retention periods include:
Client records – up to 7 years
Property transaction records – up to 7 years
Anti-money laundering records – minimum 5 years
We may retain data longer where required by law.
Your Data Protection Rights
Under UK data protection law, you have the right to:
Access your personal data
Correct inaccurate information
Request deletion of your data
Restrict processing
Object to processing
Request transfer of your data
Withdraw consent
To exercise your rights please contact:
Email: Info@tateandco.uk
Telephone: 01244 747929
Complaints
If you are unhappy with how we handle your personal data, please contact us first.
You also have the right to complain to:
Information Commissioner's Office
www.ico.org.uk
Third Party Websites
Our website may contain links to external websites.
We are not responsible for the privacy practices of those websites.
Changes to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on our website.
Contact Us
If you have questions about this Privacy Policy, please contact:
Tate & Co Estate Agents
9 Glynne Way
Hawarden
CH5 3NS
Email: Info@tateandco.uk
Telephone: 01244 747929
